Terms & Conditions

Privacy Policy


  • All details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements.

  • Terms and Conditions


  • All painting(s) or product(s) purchased are the intellectual property of the artist and cannot be copied, forged or re-sold
  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • United Arab of Emirates is our country of residence.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • The buyer must request for and retain a copy of transaction records and receipts upon purchase of painting(s) or product(s).

  • Method of Payment


  • We accept ‘Cash on Delivery’ only.
  • At the point of delivery, the painting(s) or product(s) should be checked for any damages and can be returned if the client does not wish to purchase it; before the payment is made.
  • The painting(s) or product(s) once paid for will not be refunded; all purchases will be final.

  • Delivery/Shipment Policy


  • We use Art Chic’s own delivery service to deliver the painting(s) or product(s) to the buyer’s point of destination and on average deliver within 3-5 business days.
  • Outside UAE – Shipment is not available.

  • Return/Refund Policy


  • Return of painting(s) or product(s) will be accepted at the time of delivery/purchase and before the payment has been made; subject to the following conditions.
  • The painting(s) or products delivered are damaged
  • The painting(s) or product(s) delivered are not as displayed on www.artchic.ae
  • The painting(s) or product(s) delivered are not as per specifications mentioned on www.artchic.ae.


  • IP Address and Cookies


  • We collect “non-personal” information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non-personal information to help diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website. We might use 3rd party tools for this purpose.

  • In addition, like almost all e-commerce web sites, we use “cookies.” Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don’t store any of your personal information, they do allow us to do things like keep items in your shopping cart between visits or during the same visit or provide you with a more personalized user experience. Whether you want your web browser to accept cookies or not is up to you. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to be notified when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of features and services, we recommend that you leave them turned on. For instance, if you block our cookies, you will not be able to add items to your Cart, proceed to checkout, or use any services that require you to sign in. If you haven’t changed your computer’s settings, most likely your browser already accepts cookies.